Privacy policy

Data ultimei actualizări: 01.01.2025

This Privacy Policy explains how Rugnis International SRL collects, uses, discloses and protects your personal information when you use our website and the services we offer. We are committed to respecting your privacy and protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

By accessing and using our website, you agree to this privacy policy and to the processing of your personal data for the purposes described herein. If you do not agree, please do not use our website.

1. Collection of Personal Data

1.1. Data collected directly from users: When you purchase products or services from our website, we may collect the following information:

First and Last Name
Email Address
Billing Address
Phone Number
Payment Details (securely managed through partner payment processors)

1.2. Automatically collected data: When you visit our website, we automatically collect certain information through cookies and other tracking technologies:

IP address
Browser type
Operating system
Time spent on site and pages viewed

2. Use of Personal Data

We use the collected data for the following purposes:

For order processing: We use contact and payment information to complete transactions and provide access to purchased products and services.

For communication: We use your email address to send order confirmations, service updates, license expiration notifications, and other essential communications.

To improve the site: Browsing information helps us understand how the site is used and how we can improve the user experience.

For marketing: If you have given your explicit consent, we may send you offers, news and promotions by email.

3. Legal Basis for Data Processing

According to GDPR, we process your personal data on the following legal bases:

Performance of a contract: To provide the products and services you have requested.

Consent: In cases where you give us consent to send you marketing communications.

Legitimate interest: To improve and secure the services offered.

Legal obligations: Where we have a legal obligation to retain or disclose your personal data.

4. Data Storage and Security

4.1. Data storage location: Personal data is stored on secure servers located in Germany (Nuremberg, Falkenstein), Finland (Helsinki), Singapore (Singapore) and the USA (Hillsboro, Ashburn). We use appropriate technical and organizational measures to protect data against unauthorized access, modification, disclosure or destruction.

4.2. Storage duration: Your personal data is retained for as long as necessary for the purposes described in this policy or as required by law. After this period, the data is securely deleted.

5. Sharing Personal Data

5.1. Service Providers: We may share your personal data with service providers who help us operate the site and provide services, including payment processors, hosting companies, and technical support providers. These providers are required to respect the confidentiality of the data and use it only for the specified purposes.

5.2. Compliance with the Law: We may disclose your personal data if we are required to do so by law or in the event of a valid legal requirement (such as a court order).

6. User Rights

Under the GDPR, you have the following rights in relation to your personal data:

Right of access: You can request access to your personal data that we hold.

Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.

Right to erasure: Under certain conditions, you can request the deletion of your personal data.

Right to restriction of processing: You can request the limitation of the processing of your data in certain situations.

Right to data portability: You can request the transfer of your personal data in a structured, commonly used format.

Right to object: You may object to the processing of your personal data in certain situations, including for direct marketing purposes.

Right to withdraw consent: You can withdraw your consent to data processing at any time.

To exercise these rights, please contact us at dpo@rugnis.com.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your activity on the site. These technologies help us improve the user experience, analyze traffic, and provide personalized content.

8. Protection of Minors

Our Site and Services are not directed at children under the age of 16. We do not knowingly collect personal information from children under the age of 16 without the consent of a parent or legal guardian. If we discover that we have collected information from a minor without appropriate consent, we will immediately delete that information.

9. Privacy Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page and, in the case of major changes, we will notify users.